Privacy policy

The Travel Psychologist is committed to providing a trustworthy and privacy‑respecting reading experience. This policy explains what personal data we collect, how we use it, and the choices you have. We follow the UK GDPR and are based in the United Kingdom.

1. Who we are

The Travel Psychologist website and blog

email. thetravelpsychologists@gmail.com

Data Controller: Dr Charlotte Russell

2. What personal data we collect

We collect only the information that is necessary to run the website, respond to enquiries, and provide services.

Information you provide directly

  • Contact details when you email or submit an enquiry
  • Information you share when booking a consultation or working with us
  • Newsletter sign‑up details (name and email address)

Information collected automatically

Because this site no longer runs ads, we do not collect advertising identifiers or share data with ad networks.

We do collect:

  • Basic analytics data (e.g., pages visited, time on page, referring site)
  • Device and browser information
  • IP address (used for security and analytics)

This information is anonymised or pseudonymised wherever possible.

3. Cookies and tracking

The Travel Psychologist uses minimal, essential cookies.

We do not use:

  • Advertising cookies
  • Third‑party ad trackers
  • Behavioural profiling tools

We may use:

  • Functional cookies (to ensure the site works)
  • Analytics cookies (e.g., Google Analytics 4) to understand how readers use the site

You can manage or disable cookies through your browser settings at any time.

4. How we use your information

We use your data to:

  • Respond to enquiries
  • Send newsletters or updates you have opted into
  • Improve the website and understand readership patterns
  • Maintain site security and prevent misuse

We do not sell, rent, or share your personal data with third parties for marketing.

5. Legal basis for processing

Under the UK GDPR, we process personal data on the following bases:

  • Consent — for newsletters and optional communications
  • Contract — when you work with us or request services
  • Legitimate interests — for site analytics, security, and improving content
  • Legal obligation — where required by law or professional regulation

6. How long we keep your data

We retain personal data only for as long as necessary:

  • Enquiry emails: up to 12 months
  • Newsletter data: until you unsubscribe
  • Analytics data: according to the retention settings of our analytics provider

7. Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing
  • Request data portability
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at [insert email].

8. How we protect your data

We use secure hosting, encrypted connections (HTTPS), and access controls to protect your information. Only authorised individuals have access to personal data.

9. Third‑party services

We may use trusted third‑party providers such as:

  • Email newsletter platforms (MailerLite)
  • Analytics tools (e.g., Google Analytics 4)
  • Payment processors for services

These providers process data on our behalf and comply with GDPR.

10. Links to other websites

Our site may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date will always reflect the most recent version.

12. Contact

If you have any questions about this policy or how your data is handled, please contact:

Dr Charlotte Russell  at thetravelpsychologists@gmail.com